We answer every message, usually within one business day.
LoopDine is one loyalty card for the local places you visit. Show your LoopDine code at checkout, the business scans it, and your visit is added. Collect enough visits and you earn the reward that business offers, such as a free item.
LoopDine uses your phone number, with no password to remember. Enter your number and we text you a one-time code. If the code doesn't arrive within a minute, check your signal and request a new one. Entered the wrong number? Use the back arrow at the top left to change it.
Open the app and tap My LoopDine code, then show the code to a staff member at checkout. No phone handy, or no app? Give your phone number at the counter and they can add the visit that way. Your card updates within a few seconds.
No. A business can look you up by phone number, and you can keep your card in Apple Wallet. The app simply puts all your cards and rewards in one place.
When a card is complete, the reward appears on that card and in the Rewards tab. Show it to a staff member and they redeem it at the counter. Rewards are provided by the business, not by LoopDine.
Open the card in the app and tap Add to Apple Wallet. The pass updates by itself when a visit is added.
Cards usually update within a few seconds. Close and reopen the app to refresh. If it is still missing, ask the business to check your card by phone number. Businesses can add a missed visit or undo a mistaken one.
This can happen if a card was started with a different phone number. Email us both numbers and the business name and we'll sort it out.
Every email from a business has an Unsubscribe link at the bottom. One click stops emails from that business. For texts, reply STOP.
In the app, go to Profile → Personal → Delete account. This permanently deletes your account, your profile, and your loyalty cards and visits at every business. If you can't access the app, email hello@loopdine.com with your phone number and we'll delete your data. See our Privacy Policy for details.
Sign in with your business account, tap Scan, and scan the customer's code. No code? Tap Enter phone number. Then tap Add Visit. A new customer can be enrolled on the spot with just a phone number.
Open the customer's card and undo it. Staff can undo their own entry for a couple of minutes; a manager or owner can undo it later.
Owners can edit the loyalty card from the Rewards tab.
Learn about the program at loopdine.com/loyalty or email hello@loopdine.com and we'll set you up.